Shipping is only valid for shipping addresses in Canada. And our circooter official website are offering tax-free shopping. The price of our products includes the corresponding taxes
We're always working to ship your order as quickly as possible. Once your order is placed, you'll receive an order confirmation email. When your order ships, you'll receive a shipping confirmation email with your tracking details.
1.How much is the shipping cost? How long will my product be delivered?
Due to the nature of the item, ground shipping will be the only option：
|Canada||Free||2-7 Business Days|
2.When does my order will be proceed?
①Orders placed on Monday to Friday, Your item will be shipped out within 24 hours.
②Orders placed on weekend, your item will be shipped out on Monday.
If you have a special case or requirement please note us. we are 5 years professional electric scooter company(In the process of adding to cart you can leave note to us)
(1)Customer can only request an order cancellation if we are unable to fulfill and ship your order within 7 business days.
(2)You may also cancel your order if your item has not been shipped.
(3)Once the item is shipped, your order cannot be cancelled. If the customer refuses the package upon delivery, the customer will be charged for the return shipping.
The delivery time will depend on your delivery location. You can check the tracking number through the Carrier’s website for your order delivery time. Please note that your tracking information may not be available through the system for up to 72 hours from the time the order is placed.
Once your order has shipped, we will provide you with a tracking number to track your package. A shipment notification, including the tracking information will be sent to your email address when your order is processed and leaves our facility.
6.How do I track my order?
Once you place an order, you will receive an email from us with the corresponding order inquiry method and order tracking. You can check your order progress at any time.
The price of our products includes the corresponding taxes, and there is no need to pay the relevant taxes in the process of receiving the package.
8.Other Shipping Problems:
If you have any problem about shipping, you can email us at firstname.lastname@example.org.